OCEWD LCC Medical Assistant Program

Medical Assistant

Medical Administrative Assistant - AH3020

This course prepares students to perform basic administrative medical assisting functions including: telephone and appointment techniques, various modes of communication, maintenance of health records and basic procedural and diagnostic coding. A variety of computerized administrative tasks include creation of client files, account management, billing, and submission of insurance are included. Tuition Includes AH3010 and AH3020: $4,599.00

Forms:
   Application (PDF) 106KB
   Registration (PDF) 237KB
   Physical Clearance (PDF) 110KB

Schedule
Occupational Data
Learning Outcomes
Progression Standards
Student Feedback
Frequently Asked Questions

Course Duration:
305 Hours	12.4 Semester Hours

Course #	Date	Day	Time	Location	Instructor
AH3020	TBA	TBA	TBA	TBA	TBA

Course Type:
Workforce Development

Standard Occupational Code (SOC):
31-9092.00 - Medical Assistants

In-Demand Occupation Information

Projected Need for Employees
(2006 - 2016)

Projected
Growth

2006 Hourly
Wage Range

Bottom
10%

Median

Top
10%

Medical Assistants	View	View

199,000

$10

$13

$19

Source: www.careervoyages.gov

Upon successful completion of this course, students will be able to:

Explain the role of the medical assistant as a member of the healthcare team.
Discuss legal standards that govern the professional responsibilities of the medical assistant.
Discuss ethical principles that govern the professional responsibilities of the medical assistant.
Demonstrate administrative skills needed to maintain medical office efficiency.
Apply skills of effective communication when interacting with patients, families and
members of the healthcare team.
Discuss the complexity of medical economics as it relates to payment for services.
Explain the impact that advances in informational technology has on the operations of
the medical office.

Learning Outcomes Assessments Used:

Participant Evaluations (Indirect Method)
Instructor Evaluation(s) (Indirect Method)
Standardized Testing (Direct Method)

Completion:
Yes: 100%	No: 0%

Reason for Non-Completion:
N/A

Student Reported Learning Objective Met:
Not Applicable 0%	Strongly Disagree 0%	Disagree 0%	Indifferent 0%	Agree 0%	Strongly Agree 0%

Student Reported Learning Objective Met:

Not
Applicable

Strongly
Disagree

Disagree

Indifferent

Agree

Strongly
Agree

Attendance Policy

Participants are expected to attend all class sessions. Sign-in sheets are completed at every class session. Participants must attend all classes in order to satisfactorily complete the course. For every fifteen (15) hours of instruction, one hour of instruction can be missed. Arriving more than 15 minutes late at the start of a class will be documented as a tardy or leaving more than 15 minutes early at the end of a class will be documented as an early departure.

Standards of Progress
Attendance, completion of assignments, quiz/exam scores, and satisfactory performance of all skills/tasks contribute to the overall grade. Possible grades include:

(CR) is used to indicate passing with a “C” or higher for non-credit courses. All assignments completed with a score of 70% or higher, a score of 70% or higher on each quiz/exam, and all skills performed satisfactorily.

(NC) is used to indicate not passing with a “C” or higher for non-credit courses. Participants earning a grade of “NC” may repeat a course once. Additional repeats may be allowed after discussion with a Program Coordinator, and participants may be required to repeat the entire course at an additional expense. Participants may not progress to the next higher level course until a “CR” grade is earned.

(I) is used to indicate that the participant has yet to complete one or more requirements by the scheduled end date of a course. Participants will be given an additional opportunity to successfully complete the requirements after instructors provide counseling/remediation. An additional fee may be required for remedial instruction beyond two (2) attempts. Participants that are unsuccessful after four (4) attempts shall be assigned a grade of “NC”. Completion of course requirements must be accomplished during the next offering of the program/course or the grade will be converted as “NC”.

Student Reported Satisfaction with Course
Yes: N/A	No: 0%	No Response: N/A

Developing

Content 6

6.30.2011